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At Blair, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer returns and refunds under the following conditions:
1. Eligibility for Returns:
- You may return any unused and undamaged item within 30 days of the delivery date for a refund or exchange.
- To be eligible for a return, the item must be in its original packaging and condition, with all tags and labels attached.
2. Return Process:
- To initiate a return, please contact our customer support team at contact@blairbags.com to request a return authorization (RA) number.
- Once you receive your RA number, securely package the item(s) you wish to return, including the RA number, and ship it back to us at the address provided.
- Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or defective item).
3. Refund Process:
- Once we receive and inspect your returned item(s), we will process your refund within 3-5 business days.
- Refunds will be issued to the original method of payment used for the purchase.
- Please note that shipping charges are non-refundable, except in cases where the return is due to an error on our part.
4. Exchange Process:
- If you would like to exchange an item for a different size, color, or style, please contact our customer support team to arrange for an exchange.
- Exchanges are subject to availability. If the desired item is out of stock, we will issue a refund for the returned item(s).
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect.
- We will replace the damaged or defective item at no additional cost to you, or provide a full refund if a replacement is not available.
6. Non-Returnable Items:
- Certain items are not eligible for return or exchange, including:
- Items marked as final sale
- Customized or personalized items
- Intimate or sanitary goods (e.g., swimwear, underwear)
- Please check the product description and sizing information carefully before making your purchase.
7. Returns and Refunds for International Orders:
- International orders may be subject to additional return shipping fees and customs duties or taxes.
- We recommend contacting your local customs office for information on customs duties or taxes before returning an international order.
8. Contact Us: If you have any questions or concerns about our returns and refund policy, please contact our customer support team at contact@blairbags.com. We are here to assist you and ensure that you have a positive shopping experience with Blair.
Thank you for choosing Blair. We appreciate your business and value your satisfaction